Terms of Service

About WPMODO

WPMODO provides WordPress development, maintenance, and white-label delivery services for digital agencies and businesses.
All services are focused exclusively on WordPress and are delivered with an emphasis on long-term stability, accountability, and professional execution.

Scope of Services

WPMODO services may include, but are not limited to:

• White-label WordPress development

• WordPress maintenance and ongoing support

• Dedicated WordPress teams

• WooCommerce development and support

• Performance, security, and update management

The exact scope of services is defined per engagement and confirmed before work begins.

White-Label Engagements

For agency partnerships:

• All work is delivered under the agency’s brand

• WPMODO does not communicate directly with end clients unless explicitly agreed

• White-label engagements are NDA-protected by default

• Client ownership remains with the agency

Engagement Model

WPMODO operates on a long-term delivery and maintenance model.

We do not typically offer:

• One-off WordPress fixes

• Emergency-only support without ongoing responsibility

• Hourly or task-based freelance work

All engagements are structured around predictable delivery, maintenance, and accountability.

Client Responsibilities

Clients and agency partners agree to:

• Provide accurate and complete project information

• Grant necessary access to hosting, WordPress admin, and relevant tools

• Maintain valid licenses for themes, plugins, and third-party services

• Communicate changes, requirements, or concerns in a timely manner

Delays caused by missing access or information may affect timelines.

Payments and Pricing

• Pricing is agreed upon before the start of an engagement

• Maintenance plans are billed on a recurring basis unless otherwise stated

• Custom and dedicated team engagements are quoted individually

All fees are non-refundable unless explicitly stated in writing.

Confidentiality

All information shared with WPMODO during an engagement is treated as confidential.

We do not disclose:

• Client data

• Agency processes

• Internal documentation

• Project details

unless required by law or explicitly authorized.

Intellectual Property

Unless otherwise agreed:

• Clients retain ownership of their website content and data

• Agencies retain ownership of client relationships

• WPMODO retains ownership of internal processes, tools, and methodologies

Custom code ownership is defined per engagement.

Limitation of Liability

WPMODO is not liable for:

• Loss of revenue, data, or business opportunities

• Third-party service outages or failures

• Issues caused by unauthorized changes made outside our control

Our liability is limited to the fees paid for the specific service provided.

Service Availability

While we strive for reliable and timely service, we do not guarantee uninterrupted availability.
Scheduled maintenance, updates, or unforeseen technical issues may occasionally affect service delivery.

Termination

Either party may terminate an engagement according to the agreed terms.

Upon termination:

• Access may be revoked

• Ongoing services will cease

• Outstanding invoices remain payable

Maintenance responsibilities end once an engagement is closed.

Changes to These Terms

WPMODO may update these Terms from time to time.
Any changes will be posted on this page with an updated revision date.

Continued use of our services indicates acceptance of the updated Terms.

Governing Law

These Terms are governed by applicable laws based on WPMODO’s operating jurisdiction.

Contact Information

If you have questions about these Terms, please contact us:

Email: support@wpmodo.com